FAQ's
Do you offer free site visits & quotes?
Yes, all our site visits and quotations are free of charge and tailored to your specific requirements.
Are you qualified to carry out the services you offer?
Absolutely, all of our engineers are fully certified and audited on a regular basis.
I constantly get let down by tradies..
We strive on offering our customers a seamless experience from start to finish, we are here for when you need us, we want to build a company based on honest, trustworthy workmanship.
What services do you offer?
Heat Pump installation, repair & service.
Emergency Call Outs.
Burst Pipe repair.
Blocked drains.
Hot Water System installation, repair & service - GUARANTEED HOT WATER ON THE SAME DAY*
Water Filtration installation, repair & service.
Fault Finding & breakdowns
Cooktop installation, repair & service.
Comprehensive service & maintenance packages available.
Tap installation, repair & service.
Free quotes & site visits.
Toilet installation & repair.
Leak detection.
Basin, sink, bath & shower installation, & repair.
Complete residential & commercial plumbing services.
Complete residential & commercial gas fitting. services
Complete HVAC services.
& all other plumbing, gas & HVAC services
Do you carry out NDIS work?
Yes, we carry out NDIS work and our office staff are well trained in the NDIS scheme requirements.
Do you offer senior discounts?
Yes, we offer all seniors a discount on all work carried out, please let our office staff or quoters know and we'll apply a discount for you.
How much does a plumber cost in Perth?
Pricing depends on the type of job, access, materials and whether it's an emergency.
Selkirk Group can assess the issue and provide a clear, accurate quote, just fill in the contact form or call us now and we'll assist you in getting any isues sorted out for you.
Do you offer emergency call out?
Yes, Selkirk Group provides emergency assistance for urgent issues including pipe bursts, hot water issues, overflowing toilets, gas leaks and all other emergency jobs.
How do I know if I have a water or gas leak?
Signs usually include high bills, damp area's, smell of gas inside or outside the property and sounds of running water or hissing gas, if you think you have a leak, contact us today for emergency asistance, if it's an emergency gas leak, call the ATCO first on 13 13 52 (24 hour number), then give us a call to rectify any issues.
What should I do if a pipe bursts?
Turn off the mains water/gas supply immediately, switch off any electricity if the water/gas has reached any electrical equipment and contact Selkirk Group/ATCO
Why is my water pressure low?
Low pressure can be caused by leaking or damaged pipework, blocked fixtures, pressure reducing devices, valves or problems with the properties water supply, contact us today and we'll investigate any issues you're having.
Why is my tap dripping?
It could be a worn tap washer, cartridge, valve or damaged component, Selkirk Group can identify the cause and replace any necessary parts.
Why is my toilet constantly running?
Common causes include faulty inlet valves, flush valves, seals or float mechanisms, contact us today and we'll investigate the issues for you.
Can you fix blocked drains?
Yes, Selkirk Group can diagnose and clear blocked sinks, toilets, showers, baths, floor wastes and all other drainage problems.
Do I need a licensed gas fitter for gas work in WA?
Yes, gas fitting work in WA must be carried out by an appropriately licensed and qualified gas fitter, all our engineers carry those qualifications and are ready to help you out when you need us.
How do I know if my gas appliance is unsafe?
Warning signs can include unusual flame pitches, difficulty lighting, gas smells, soot or staining, unusual noises or an appliance that isnt operating correctly.
Can you install a gas cooktop?
Yes, where the appliance is within the applicable licensing and regulatory requirements, they must comply with all the relevant WA requirements and manufacturers instructions.
Can you install or replace gas hot water systems?
Yes, subject to the type of system and the WA regulations, Selkirk can plumb, gas and deal with the electrical side of these units.
Do you service gas appliances?
Yes, at Selkirk, we are firm believers in the appliance being regularly serviced as this will extend the life of your costly investments.
Will I receive paperwork after gas fitting work?
For applicable gas fitting work, a notice of completion must be provided to the customer and the relevant gas supplier within 48 hours of completion, at Selkirk, we go above and beyond, you will receive paperwork for all your servicing and gas fitting immediatley upon completion.